About Us Palintest is a world leading supplier of water analysis equipment to many countries and companies around the world. We are completely dedicated to your total satisfaction. If you have any suggestions please e-mail us at webmaster@palintest.com Prices quoted on the internet are subject to alteration without notice except where otherwise stated. Palintest reserves the right, after acceptance of an order, to increase the price of the goods at any time before delivery by notice to the buyer. In such an event, the buyer may cancel the order.If you cannot find what you want, please call our sales department: Tel: 0191 491 0808, Fax: 0191 482 5372. Making A Purchase To make a purchase, just browse our Catalog and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order". Orders may be changed or cancelled at any time. Simply click on the "View Cart" icon to make the necessary changes. If you want to order different products from different sections, always click on the "Sections" icon, NEVER the back button on your browser, as items may be lost from your basket. Payment options are: invoice with order, payment by credit/debit card online, or by sending us your credit/debit card details separately We accept Visa, Mastercard, Delta and Amex. We do not charge for any item until it is ready to ship. NEW CUSTOMERS:If you have never purchased from Palintest before, you have the option of payment by credit card only. If you wish to pay by invoice, then please contact us and request a credit application form.EXISTING CUSTOMERS:Please fill in the customer account no. box when prompted and then select your method of payment. Shipping And Handling Delivery charges over the internet are based on the WEIGHT of your order. Palintest's Online Shop automatically calculates the total weight of your order when checking out. In the meantime, our prices for UK deliveries remain as they were the last time you visited: 0-1.1 kg = £9.50, 1.2kg = £10.20, 1.3kg = £15.28, 1.4kg = £16.45, 1.5kg = £17.63, 1.6kg = £18.80, 1.7kg and over = £19.98. Overnight delivery charge of £21.00 applies if we receive the order before 12 noon (GMT).Shipping charges to other available destinations will also be shown on the order form before you confirm your order and are calculated using current UPS prices based on the weight of your order. If additional documentation (e.g. certificates) are required, they will be charged separately after we have received your main order. Charges apply to orders delivered to one address. UPS is used for all deliveries. Quotations for other available carriers are available upon request. Split deliveries incur additional charges. Delivery Schedule Orders placed will be processed the same working day subject to availability of products and payment or open credit facilities. If goods are in stock, dispatch will normally take place within 3 working days for UK orders required using standard delivery and approximately 7 days for orders outside the UK. You will be advised by phone or e-mail of any delay.Palintest is not liable for failure to deliver by such dates or for any damage or loss arising directly or indirectly out of delay in delivery or out of non-delivery. Whilst every precaution is taken in packing goods, no liability can be accepted for loss, breakage, or other damage to goods during transit.Orders may be suspended or cancelled as a result of any contingency beyond Palintest's control such as strike, lock-out, fire, accident, prohibition of export or import, Government decree or requirements, war or civil disturbances interfering with manufacture or delivery, shortage of raw or packing materials, receivership or imminent liquidation of the Buyer. Tax Charges For all UK orders, 17.5% VAT is added. For European orders, please fill in the tax exemption box when prompted. Norton Firewall Users: To configure your system for shopping from this site, please proceed as follows: - Open Norton Firewall, select 'Privacy Control' and click on the button 'Custom Level'. - Remove the tick from the 'Enable Browser privacy' check box and 'OK' the screen. - Close the program Credit Card Security Payment can be made by providing your credit or debit card details online (Visa, Mastercard, Delta and Amex). There is also the option of sending your credit card details separately. Payments will be debited from your account on the day of dispatch of your purchase. All credit card transactions will be encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website Reaching Us If you need to reach us, please email us on webmaster@palintest.com, alternatively, you can call on 0191 491 0808 (International +44 191 491 0808) or fax us on 0191 482 5372 or write to us at Palintest House, Kingsway, Team Valley, Tyne and Wear, NE11 0NS, UK.Registered in England No: 1204118. VAT Registration Number: GB 178 8236 20 Privacy Policy We are committed to protecting your privacy and we comply with the Data Protection laws applicable to the UK. We use the information we collect about you to process orders, as when you order, we need to know your name, telephone number, e-mail address, delivery address and credit or debit card number and expiry date should you choose this payment method. This allows us to process your orders and carry out credit checking. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.
Prices quoted on the internet are subject to alteration without notice except where otherwise stated. Palintest reserves the right, after acceptance of an order, to increase the price of the goods at any time before delivery by notice to the buyer. In such an event, the buyer may cancel the order.
If you cannot find what you want, please call our sales department: Tel: 0191 491 0808, Fax: 0191 482 5372.
Payment options are: invoice with order, payment by credit/debit card online, or by sending us your credit/debit card details separately We accept Visa, Mastercard, Delta and Amex. We do not charge for any item until it is ready to ship.
NEW CUSTOMERS:
Shipping charges to other available destinations will also be shown on the order form before you confirm your order and are calculated using current UPS prices based on the weight of your order. If additional documentation (e.g. certificates) are required, they will be charged separately after we have received your main order. Charges apply to orders delivered to one address. UPS is used for all deliveries. Quotations for other available carriers are available upon request. Split deliveries incur additional charges.
Palintest is not liable for failure to deliver by such dates or for any damage or loss arising directly or indirectly out of delay in delivery or out of non-delivery. Whilst every precaution is taken in packing goods, no liability can be accepted for loss, breakage, or other damage to goods during transit.
Orders may be suspended or cancelled as a result of any contingency beyond Palintest's control such as strike, lock-out, fire, accident, prohibition of export or import, Government decree or requirements, war or civil disturbances interfering with manufacture or delivery, shortage of raw or packing materials, receivership or imminent liquidation of the Buyer.
Norton Firewall Users: To configure your system for shopping from this site, please proceed as follows: - Open Norton Firewall, select 'Privacy Control' and click on the button 'Custom Level'. - Remove the tick from the 'Enable Browser privacy' check box and 'OK' the screen. - Close the program
Registered in England No: 1204118. VAT Registration Number: GB 178 8236 20
