My Lumiso Check Standards indicate my photometer is out of calibration, what should I do?

Home > My Lumiso Check Standards indicate my photometer is out of calibration, what should I do?

My Lumiso Check Standards indicate my photometer is out of calibration, what should I do?

If the Check Standard readings indicate that the instrument is ‘out of calibration’ there are a few things you can try prior to arranging servicing/ recalibration of the instrument.

We would recommend that you carefully clean the photometer, especially the cell holder and optical windows, using a soft cloth and antistatic foam cleaner. Once this has been thoroughly cleaned, try re-reading the standards.

Please also carefully check the following:

That the date on the standards’ certificate hasn’t expired
That your instrument is listed on the certificate
That the serial numbers on the standards match those on the certificate
That the standards are in good condition

If these are not correct, we would recommend first obtaining a new set of check standards for your instrument.

Failing this, please contact Palintest or your local Palintest Distributor to arrange for servicing and recalibration of your instrument.

Important: If returning an instrument to our service department please let us know that the instrument is incorrectly reading the check standards with details of the part and serial numbers of the standards and which of them is failing to read correctly

To contact our team please fill out the enquiry form below. Please note we aim to respond to all enquiries within 2 working days.

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