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The new luxury spa at the 4 star Ramside Hall Hotel in County Durham celebrates its first anniversary this month.
As delivering excellence is key, the spas fully trained operations team uses the Pooltest 9 Bluetooth to test all their pool parameters including chlorine and pH every two hours but also calcium hardness and alkalinity on a weekly basis.
Featuring an automatic water balance calculator, the Pooltest 9 provides a comprehensive monitoring solution for the team to have full confidence in the treatment processes.
The team are then also able to share the results from the Photometer wirelessly by Bluetooth. The results taken on the instrument are automatically synched to a smartphone making it easier to respond quickly to any changes in conditions. Combining this with using the Palintest online portal whereby the data is all stored in the cloud and available together with more detailed analytics, the team ensure they are managing the facility in the professional manner with which their guests demand.
Jill Russell, spa director, said: “Demonstrating the best operation practice is critical to being one of the finest spas in the country. Efficiency on the management side allows spending more time on putting the customer first.”
